A conversation! And maybe a cup of tea... One of our dedicated advisers will get to know you and your family over the course of an hour, go through a questionnaire and will then give advice tailored to your budget and requirements.

We don’t like to rush. We like to spend more time getting to know you properly and understanding more about you, your family and your requirements so that we can give you the best advice. Appointments tend to take around an hour.

We want to make it a very relaxed experience. Appointments can take place over the phone, in your living room or even over a hot cuppa in your local coffee shop. Wherever/whenever works for you.

It depends what you want to see us about and what stage you’re at in the process. We will give you a heads up on any documentation we need and give you plenty notice to organise it.

We work Monday – Saturday 8am-8pm. Sundays we try to relax! We understand that for most of our clients evening appointments suit them more so we have no issue at all popping over after tea. Just be sure to stick the kettle on!